Are you an enthusiastic and energetic Customer Sales Coordinator? Do you prioritise the customer in everything you do and have a passion for delivering exceptional customer experiences? If so, Scientific Laboratory Supplies (SLS) is the place for you!
We are offering an exciting opportunity for a Customer Sales Coordinator to join our innovative, fast-paced business on a permanent basis. You will have a ‘can-do’ attitude, be ready to hit the ground running, and contribute significantly to our rapidly growing company.
Job Summary:
As a Customer Sales Coordinator, you will manage a portfolio of customers, giving you the opportunity to build strong relationships and proactively address issues before they escalate. You should be passionate about providing excellent customer service, eager to go the extra mile, and take pride in your work.
Key Responsibilities:
Deliver exceptional customer service, handling various day-to-day queries about orders, products, and returns.
Communicate clearly and work closely with your Sales Manager.
Build and maintain strong relationships with internal stakeholders to meet customer needs.
Handle customer calls and emails regarding orders, delivery, and general enquiries.
Manage order processing, fulfilment, and returns for assigned customers.
The Ideal Candidate:
A passionate and enthusiastic individual who enjoys problem-solving and tackling challenges while delivering an exceptional customer experience.
Committed to providing an outstanding customer journey.
Able to thrive in a busy environment with great attention to detail.
Capable of staying calm under pressure and prioritising tasks effectively.
Able to work independently, manage your own workload, and be a supportive team player during busy times.
Excellent communication skills, with the ability to interact with various levels of people, both internal and external.
Able to think on your feet in a fast-paced environment.
If you fit this description, we’d love to hear from you!
